#plc-root{position:fixed;right:20px;bottom:var(--plc-bottom,20px);z-index:2147483000;font-family:inherit;font-size:15px;line-height:1.5;color:#0f172a;-webkit-font-smoothing:antialiased}
#plc-root *,#plc-root *::before,#plc-root *::after{box-sizing:border-box}
#plc-root [hidden]{display:none!important}
#plc-root button{font:inherit;color:inherit;background:none;border:0;padding:0;margin:0;cursor:pointer;text-transform:none;letter-spacing:normal;box-shadow:none;min-height:0;line-height:inherit;text-align:inherit}
#plc-root input,#plc-root textarea{font:inherit;color:#0f172a;margin:0;box-shadow:none}
#plc-root a{color:inherit;text-decoration:none}
#plc-root h2,#plc-root h3,#plc-root p{font-family:inherit;letter-spacing:normal;text-transform:none}
#plc-root button:focus-visible,#plc-root a:focus-visible{outline:2px solid #60a5fa;outline-offset:2px}

#plc-root .plc-launcher{position:relative;width:60px;height:60px;border-radius:50%;background:var(--plc);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 24px rgba(15,23,42,.24);transition:transform .2s ease,box-shadow .2s ease}
#plc-root .plc-launcher:hover{transform:scale(1.06);box-shadow:0 10px 28px rgba(15,23,42,.3)}
#plc-root .plc-launcher svg{position:absolute;transition:transform .25s ease,opacity .2s ease}
#plc-root .plc-ic-close{opacity:0;transform:rotate(-90deg) scale(.6)}
#plc-root.plc-open .plc-ic-chat{opacity:0;transform:rotate(90deg) scale(.6)}
#plc-root.plc-open .plc-ic-close{opacity:1;transform:none}
#plc-root .plc-badge{position:absolute;top:-3px;right:-3px;min-width:21px;height:21px;padding:0 6px;border-radius:11px;background:#ef4444;color:#fff;font-size:12px;font-weight:700;line-height:17px;text-align:center;border:2px solid #fff}

#plc-root .plc-preview{position:absolute;right:0;bottom:76px;width:300px;background:#fff;border-radius:14px;box-shadow:0 12px 32px rgba(15,23,42,.18);padding:12px 32px 12px 14px;cursor:pointer;animation:plc-in .25s ease both}
#plc-root .plc-preview strong{display:block;font-size:13px;font-weight:600}
#plc-root .plc-preview p{margin:2px 0 0;font-size:14px;color:#334155;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
#plc-root .plc-preview-x{position:absolute;top:6px;right:8px;width:22px;height:22px;border-radius:50%;color:#94a3b8;font-size:18px;line-height:22px;text-align:center}
#plc-root.plc-open .plc-preview{display:none}

#plc-root .plc-panel{position:absolute;right:0;bottom:76px;width:380px;height:min(640px,calc(100vh - 120px));background:#fff;border-radius:18px;box-shadow:0 16px 48px rgba(15,23,42,.18),0 2px 8px rgba(15,23,42,.06);overflow:hidden;display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:translateY(16px) scale(.98);transform-origin:bottom right;transition:opacity .2s ease,transform .25s cubic-bezier(.2,.8,.2,1),visibility 0s linear .25s}
#plc-root.plc-open .plc-panel{opacity:1;visibility:visible;transform:none;transition:opacity .2s ease,transform .25s cubic-bezier(.2,.8,.2,1),visibility 0s}
#plc-root.plc-noanim .plc-panel,#plc-root.plc-noanim .plc-launcher svg{transition:none!important}

#plc-root .plc-home{flex:1;min-height:0;overflow-y:auto;background:#f8fafc}
#plc-root .plc-hero{background:var(--plc);background-image:radial-gradient(120% 120% at 100% 0,rgba(255,255,255,.16),transparent 55%);color:#fff;padding:18px 18px 58px}
#plc-root .plc-hero-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:26px}
#plc-root .plc-hello{margin:0;font-size:26px;line-height:1.2;font-weight:700;color:#fff}
#plc-root .plc-intro{margin:6px 0 0;font-size:15px;color:rgba(255,255,255,.85)}
#plc-root .plc-home-body{padding:0 14px 16px;margin-top:-42px;display:flex;flex-direction:column;gap:12px}
#plc-root .plc-cta{display:flex;align-items:center;gap:12px;width:100%;background:#fff;border-radius:14px;padding:14px 16px;box-shadow:0 2px 10px rgba(15,23,42,.08);transition:box-shadow .2s ease,transform .2s ease}
#plc-root .plc-cta:hover{box-shadow:0 6px 18px rgba(15,23,42,.12);transform:translateY(-1px)}
#plc-root .plc-cta span{flex:1;display:flex;flex-direction:column;text-align:left}
#plc-root .plc-cta strong{font-weight:600}
#plc-root .plc-cta small{color:#64748b;font-size:13px}
#plc-root .plc-cta svg{color:var(--plc);flex:none}
#plc-root .plc-box{background:#fff;border-radius:14px;box-shadow:0 2px 10px rgba(15,23,42,.06);overflow:hidden}
#plc-root .plc-box h3{margin:0;padding:12px 16px 4px;font-size:13px;line-height:1.4;font-weight:600;color:#64748b}
#plc-root .plc-conv{display:flex;align-items:center;gap:10px;width:100%;padding:10px 16px;transition:background .15s}
#plc-root .plc-conv:hover{background:#f1f5f9}
#plc-root .plc-conv-main{flex:1;min-width:0;display:flex;flex-direction:column;text-align:left}
#plc-root .plc-conv-name{font-weight:600;font-size:14px}
#plc-root .plc-conv-last{font-size:13px;color:#64748b;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#plc-root .plc-conv-meta{font-size:12px;color:#94a3b8;display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex:none}
#plc-root .plc-ended{font-size:11px;color:#64748b;background:#f1f5f9;border-radius:6px;padding:1px 6px}
#plc-root .plc-unread-dot{display:block;width:8px;height:8px;border-radius:50%;background:#ef4444}
#plc-root .plc-link{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:12px 16px;border-top:1px solid #f1f5f9;font-size:14px;font-weight:500;transition:background .15s}
#plc-root .plc-link::after{content:"→";color:var(--plc)}
#plc-root .plc-link:hover{background:#f8fafc}
#plc-root .plc-links .plc-link:first-child{border-top:0}
#plc-root .plc-restore-link{align-self:center;font-size:13px;color:#64748b;text-decoration:underline;padding:4px}
#plc-root .plc-restore{background:#fff;border-radius:14px;padding:14px 16px;box-shadow:0 2px 10px rgba(15,23,42,.06)}
#plc-root .plc-restore p{margin:0 0 10px;font-size:13px;color:#475569}

#plc-root .plc-chat{position:relative;flex:1;min-height:0;display:flex;flex-direction:column}
#plc-root .plc-bar{display:flex;align-items:center;gap:8px;padding:12px;background:var(--plc);color:#fff}
#plc-root .plc-icon{width:32px;height:32px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#fff;flex:none;transition:background .15s}
#plc-root .plc-icon:hover{background:rgba(255,255,255,.14)}
#plc-root .plc-av{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.18);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;overflow:hidden;flex:none}
#plc-root .plc-av img{width:100%;height:100%;object-fit:cover}
#plc-root .plc-av-lg{width:44px;height:44px;font-size:18px;border:2px solid rgba(255,255,255,.35)}
#plc-root .plc-av-sm{background:var(--plc);font-size:14px}
#plc-root .plc-who{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.25}
#plc-root .plc-who strong{font-weight:600;color:#fff}
#plc-root .plc-who small{font-size:12px;color:rgba(255,255,255,.8)}
#plc-root .plc-menu{position:absolute;top:58px;right:12px;z-index:2;min-width:190px;background:#fff;border-radius:12px;box-shadow:0 10px 30px rgba(15,23,42,.18);padding:6px;animation:plc-in .15s ease both}
#plc-root .plc-menu button{display:block;width:100%;text-align:left;padding:9px 12px;border-radius:8px;font-size:14px}
#plc-root .plc-menu button:hover{background:#f1f5f9}
#plc-root .plc-msgs{flex:1;min-height:0;overflow-y:auto;padding:16px 14px 8px;background:#f8fafc}
#plc-root .plc-meta{font-size:11px;color:#94a3b8;margin:12px 4px 4px}
#plc-root .plc-meta-me{text-align:right}
#plc-root .plc-bubble{width:fit-content;max-width:82%;padding:9px 13px;border-radius:18px;margin:0 0 3px;white-space:pre-wrap;overflow-wrap:anywhere;animation:plc-in .25s ease both}
#plc-root .plc-them{background:#fff;color:#0f172a;border:1px solid #e2e8f0;border-bottom-left-radius:6px}
#plc-root .plc-me{margin-left:auto;background:var(--plc);color:#fff;border-bottom-right-radius:6px}
#plc-root .plc-them + .plc-them{border-top-left-radius:6px}
#plc-root .plc-me + .plc-me{border-top-right-radius:6px}
#plc-root .plc-pending{opacity:.6}
#plc-root .plc-failed{background:#fee2e2;color:#991b1b}
#plc-root .plc-sys{text-align:center;font-size:12px;color:#64748b;margin:12px 16px;animation:plc-in .2s ease both}
#plc-root .plc-typing{display:inline-flex;gap:4px;padding:13px 14px;background:#fff;border:1px solid #e2e8f0;border-radius:18px;border-bottom-left-radius:6px;margin:6px 0}
#plc-root .plc-typing i{display:block;width:7px;height:7px;border-radius:50%;background:#94a3b8;animation:plc-dot 1.2s infinite ease-in-out}
#plc-root .plc-typing i:nth-child(2){animation-delay:.15s}
#plc-root .plc-typing i:nth-child(3){animation-delay:.3s}

#plc-root .plc-strip{padding:8px 14px 10px;background:#f8fafc;animation:plc-in .2s ease both}
#plc-root .plc-strip-text{font-size:12px;color:#64748b;text-align:right}
#plc-root .plc-strip-row{display:flex;justify-content:flex-end;gap:6px;margin-top:8px}
#plc-root .plc-pill{padding:6px 14px;border-radius:999px;font-size:13px;font-weight:600;transition:opacity .15s}
#plc-root .plc-pill:hover{opacity:.88}
#plc-root .plc-pill-primary{background:var(--plc);color:#fff}
#plc-root .plc-pill-ghost{background:#e2e8f0;color:#0f172a}
#plc-root .plc-strip-email{display:flex;align-items:center;gap:4px;margin:8px 0 0 auto;max-width:300px;background:#fff;border:1px solid #cbd5e1;border-radius:999px;padding:3px 3px 3px 12px;transition:border-color .15s}
#plc-root .plc-strip-email:focus-within{border-color:var(--plc)}
#plc-root .plc-strip-email input{flex:1;min-width:0;border:0;outline:0;background:transparent;font-size:13px;padding:5px 0}
#plc-root .plc-strip-go{width:28px;height:28px;border-radius:50%;background:var(--plc);color:#fff;display:flex;align-items:center;justify-content:center;flex:none}
#plc-root .plc-strip-x{width:28px;height:28px;border-radius:50%;color:#94a3b8;display:flex;align-items:center;justify-content:center;flex:none}
#plc-root .plc-strip-x:hover{background:#f1f5f9}
#plc-root .plc-strip-ok{margin-top:4px;font-size:12px;color:#166534;text-align:right}
#plc-root .plc-strip-wa{display:block;margin-top:6px;font-size:12px;font-weight:600;color:#128c4a;text-align:right}

#plc-root .plc-chips{display:flex;flex-wrap:wrap;gap:6px;padding:4px 14px 10px;background:#f8fafc}
#plc-root .plc-chips button{border:1px solid #cbd5e1;background:#fff;border-radius:999px;padding:6px 12px;font-size:13px;transition:border-color .15s,background .15s}
#plc-root .plc-chips button:hover{border-color:var(--plc);background:#f1f5f9}
#plc-root .plc-compose{display:flex;align-items:flex-end;gap:8px;padding:10px 12px 12px;border-top:1px solid #e2e8f0;background:#fff;margin:0}
#plc-root .plc-compose:focus-within{border-top-color:var(--plc)}
#plc-root .plc-compose textarea{flex:1;resize:none;border:0;outline:0;background:transparent;padding:8px 4px;min-height:24px;max-height:120px;line-height:1.45}
#plc-root .plc-send{width:38px;height:38px;border-radius:50%;background:var(--plc);color:#fff;display:flex;align-items:center;justify-content:center;flex:none;transition:opacity .15s,transform .15s}
#plc-root .plc-send:disabled{opacity:.35;cursor:default}
#plc-root .plc-send:not(:disabled):hover{transform:scale(1.06)}
#plc-root .plc-email{display:flex;gap:6px}
#plc-root .plc-email input{flex:1;min-width:0;padding:9px 11px;border:1px solid #cbd5e1;border-radius:10px;background:#fff;font-size:14px}
#plc-root .plc-email input:focus{outline:2px solid var(--plc);outline-offset:-1px}
#plc-root .plc-email button{padding:0 14px;border-radius:10px;background:var(--plc);color:#fff;font-weight:600;font-size:14px;white-space:nowrap}
#plc-root .plc-ai{padding:0 14px 8px;background:#fff;font-size:11px;line-height:1.4;color:#94a3b8;text-align:center}
#plc-root .plc-home .plc-ai{background:transparent;padding:0 8px}

#plc-root .plc-end{padding:16px 14px 14px;border-top:1px solid #e2e8f0;background:#fff;text-align:center;animation:plc-in .2s ease both}
#plc-root .plc-end-title{font-weight:600;font-size:15px;margin-bottom:10px}
#plc-root .plc-rate{display:flex;justify-content:center;gap:6px;margin-bottom:12px}
#plc-root .plc-rate button{width:44px;height:44px;border-radius:50%;font-size:24px;display:flex;align-items:center;justify-content:center;transition:transform .15s,background .15s}
#plc-root .plc-rate button:hover{transform:scale(1.15);background:#f1f5f9}
#plc-root .plc-comment{display:flex;gap:6px;margin-bottom:12px;text-align:left}
#plc-root .plc-comment textarea{flex:1;resize:none;padding:9px 11px;border:1px solid #cbd5e1;border-radius:10px;font-size:14px;background:#fff}
#plc-root .plc-comment textarea:focus{outline:2px solid var(--plc);outline-offset:-1px}
#plc-root .plc-comment button{padding:0 14px;border-radius:10px;background:var(--plc);color:#fff;font-weight:600;font-size:14px}
#plc-root .plc-end-actions{display:flex;gap:8px}
#plc-root .plc-btn-primary,#plc-root .plc-btn-ghost{flex:1;padding:10px 12px;border-radius:10px;font-weight:600;font-size:14px;text-align:center;transition:opacity .15s}
#plc-root .plc-btn-primary{background:var(--plc);color:#fff}
#plc-root .plc-btn-ghost{background:#f1f5f9;color:#0f172a}
#plc-root .plc-btn-primary:hover,#plc-root .plc-btn-ghost:hover{opacity:.88}

@keyframes plc-in{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@keyframes plc-dot{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
@media (max-width:520px){
  #plc-root{right:16px;bottom:var(--plc-bottom,16px)}
  #plc-root .plc-panel{position:fixed;top:0;right:0;bottom:0;left:0;width:auto;height:100%;height:100dvh;border-radius:0;transform:translateY(24px)}
  #plc-root.plc-open .plc-launcher{display:none}
  #plc-root .plc-preview{width:calc(100vw - 32px)}
}
@media (prefers-reduced-motion:reduce){#plc-root *{animation:none!important;transition:none!important}}