Website care for Australian small businesses, month to month.
We look after your website so your forms, bookings and calls keep working, from Perth to Brisbane. No setup fee, no annual contract, and your domain and logins stay in your name. Your first fix is free, before you pay anything.
Support is available 24/7 through our AI agents.
The things that quietly break, checked for you.
Every plan starts with Protect: the work that stops a website from failing without anyone noticing.
- Forms and booking links tested regularly, with real test enquiries.
- Form alerts and emails that arrive, and don't land in spam.
- Regular backups, and we check the copies work.
- Safe updates, a firewall and form spam blocking.
- Your site watched day and night.
- Domain, hosting and logins kept in your name, including a .com.au domain.
On Grow and Full Care we also work on what customers see before they choose you: your Google listing and other listings, review replies, and the places where visitors give up before they call or book. Each plan is on the pricing page.
WordPress, Shopify, Wix, Squarespace, Webflow and more
We look after sites on any platform. Whatever yours is built on, we start the same way: a free first fix, so you see our work before you decide anything.
Who we are
Penguina is not an Australian company and has no Australian office. We work remotely for small businesses in the US, UK, Canada and Australia. You reach us in the chat or at hello@penguina.website, on Perth, Adelaide, Brisbane or Sydney time.
The same simple terms in Australia.
Keep is $100 a month, Grow $250 and Full Care $500, in US dollars. Ask us your price in A$ and the chat gives you the converted figure. We don't print fixed A$ prices, because exchange rates move.
Month to month
No annual contract and no minimum term. Change or stop your plan from one month to the next.
No setup fee
Month one, when we move things into your name and start our checks, is part of your normal monthly price.
Your first fix, free
We look at your site like a customer would, find up to 3 real problems, and fix one of them free if it's safe to do.
Everything stays yours
Your domain, website and logins stay in your name. If you stop, we hand everything back, free.
Two sets of rules most Australian websites meet.
Contact forms, booking forms and email sign-ups collect personal information and send messages. These are the federal rules that apply, in plain words, with links to the official pages.
Privacy: the Privacy Act and the APPs
- The Privacy Act 1988 and its 13 Australian Privacy Principles (APPs) set how covered businesses collect, use, store and share personal information. OAIC: the APPs
- Many small businesses with an annual turnover of $3 million or less are exempt, but not all. Health service providers and businesses that trade in personal information are among those still covered. OAIC: small business
- From 10 December 2026, covered businesses must also say in their privacy policy when a computer program makes, or substantially helps make, significant decisions about people. What the change means for your website
Email and texts: the Spam Act
- Under the Spam Act 2003, a marketing email or text needs the person's consent, must say who sent it, and must offer a way to unsubscribe. ACMA: avoid sending spam
- An unsubscribe request must be honoured within 5 working days. The Act
This is a plain summary, not legal advice. For advice on your own business, speak to a lawyer. What we do is keep the parts of your site that touch these rules working: your forms, the emails they send, and where that information goes.
Questions Australian owners ask.
Something else? Ask in the chat or email hello@penguina.website.
Do you charge in Australian dollars?
We bill in US dollars: Keep is $100 a month, Grow $250 and Full Care $500. Ask us your price in A$ and we give you the converted figure in the chat. We don't print fixed A$ prices, because exchange rates move.
Are you an Australian company?
No. Penguina is not based in Australia and has no Australian office. We look after websites remotely for small businesses in the US, UK, Canada and Australia, and support is available 24/7 through our AI agents, so it doesn't matter whether you are on Perth, Brisbane or Sydney time.
Is there a contract or a setup fee?
No. Every plan is month to month with no annual contract and no setup fee. You can cancel any month and keep everything, because your domain, website and logins stay in your name.
Can you look after a .com.au website?
Yes. A .com.au domain stays registered in your business's name, as it is now. We look after the website and the parts that keep it working, on any platform: WordPress, Shopify, Wix, Squarespace, Webflow and more.
Is this page legal advice?
No. The rules on this page are a plain summary with links to the official Australian Government pages. For advice on your own business, speak to a lawyer.
Related pages.
Sources for this page
- Office of the Australian Information Commissioner: Australian Privacy Principles
- Office of the Australian Information Commissioner: small business
- Federal Register of Legislation: Privacy Act 1988
- Australian Communications and Media Authority: avoid sending spam
- Federal Register of Legislation: Spam Act 2003