Need someone to fix your website? Start with one fix, free.
A person checks your website the way a customer would, on a phone, trying to book or get in touch. We find up to 3 real problems, explain each one in simple words with screenshots, and fix one of them free if it's safe to do. You also get a 2-minute video. No card, no call.
- Up to 3 real problems, with screenshots
- One of them fixed free, if it's safe to do
- A 2-minute video walking you through it
- No card, no sales call, no obligation
Your first fix is free. Send me your website address and we will find up to 3 real problems, fix one if it is safe, and send you a short video. No card needed.
Hi, I would like my free first fix. My website is …
Start the chatWhatsApp +92 326 2326191No form to fill in. Prefer email? hello@penguina.website
The problems owners bring us most.
You don't need the technical name. Tell us what you saw, and a person works out the rest.
"Not secure" warnings
The browser shows "Not secure" next to your address, or a full warning page. Usually it's a security certificate that has expired or isn't set up on every page. See website security.
Forms and bookings that never arrive
The page says "thanks", but nothing reaches your inbox. We send a real test and follow it all the way. See form and booking testing.
Pages that look broken on a phone
Buttons off the screen, text too small, a menu that won't open. We check on a real phone, where most of your visitors are.
Locked out, or no idea who can log in
Your web person has gone quiet and nobody has the logins. Start with what to do if your developer disappeared.
Can ChatGPT just fix it for me?
It can explain what might be wrong and suggest steps. But someone still has to log in, make the change safely, test it on a phone and take responsibility if something breaks. That's the part a person does here, and on a plan, we keep watching afterwards.
From your website address to a fix in your inbox.
Four steps. You only do the first one.
You send your website
Start the chat and send your website address. Tell us what's bugging you, if anything is. There's no form to fill in.
TodayA person looks
Not just a scanner. A person visits your site like a customer would, on a phone and a computer, and emails you to say they've started.
Soon afterYou get your findings
Up to 3 real problems with screenshots, explained simply. One fixed free if it's safe to do, and a 2-minute video.
When it's readyYou decide
We offer a 20-minute call to talk it through. No pressure. Keep the findings and the fix either way.
Whenever you likeWe check what your customers actually touch.
Not a 40-page audit full of scores. We follow the path a real customer takes from finding you to getting in touch, and look for anything that would make them give up.
Your forms
We send a real test enquiry through your contact and quote forms, and check it arrives, and where. A form that "sends" but never reaches you is one of the most common problems we find.
Your booking links
Every "Book now" button, on every page. Does it open the right booking page? Does it work on an iPhone as well as a computer? Can you get from your home page to a booking in a few taps?
Phone links on mobile
We tap your phone number on a real phone. If it doesn't start a call, or dials an old number, people who wanted to ring you simply move on to the next name on the list.
Your Google listing
Hours, phone number, website link, photos and reviews. We check they match your website, because customers often see your Google listing before they ever see your site.
Speed on phones
How long your pages take to show up on a phone. Google's own guideline is that the main content of a page should appear within 2.5 seconds.
Security warnings
"Not secure" messages, expired certificates, or anything a browser might warn visitors about. A warning like that can scare people away before they read a word.
What AI tools say
We ask tools like ChatGPT about businesses like yours in your area. Do they mention you? Are your hours, services and details right?
Whatever's bugging you
Tell us in the chat. A booking that "seems quiet", a page you're unsure about, an email you never receive. We look at that first.
of web page views in the US now come from phones, so we check on a phone first.
of consumers read reviews for local businesses, so your Google listing is part of every check.
of US consumers now use AI tools to find local businesses, up from 6% the year before.
Here's what a first fix looks like.
A real first fix is written for your business. This one is for a physio clinic, so you can see exactly what arrives: the problems, the screenshots, the fix, the video.
Your contact form sends to an old email address.
What a customer sees: "Thanks, we'll be in touch." What really happens: our test enquiry on Tuesday at 10:02 never reached your inbox. It went to an address you stopped using.
Tapping your phone number doesn't start a call.
What a customer sees: your number, but tapping it does nothing. Why: it's plain text, not a call link, so phones can't dial it. On a phone, many people won't bother to copy it and type it in.
Google says you're closed on Saturdays.
What a customer sees: "Closed" on Google. But your website says Saturday 9 am to 1 pm. Someone checking Google on a Friday night may book somewhere else.
Want to talk it through? Reply, and we'll set up a 20-minute call. No pressure.
Names and numbers changed for illustration.
Really free. Nothing to sign.
Here's all you need: your website address.
No sales call
You never need a call to get your fix. We offer a 20-minute call afterwards, and it's fine to say no.
No card
We don't ask for payment details. There is nothing to cancel, because you haven't signed up for anything.
No obligation
Keep the findings, the fix and the video, whether or not you ever become a client.
No passwords to look
We find problems from the outside, like a customer. If the free fix needs access, we ask first, explain what we'd change, and you decide.
A few days later
Hi Anna, your first fix is done. One problem fixed, two explained.
- Contact form now reaches your inbox. Tested 3 times
- Phone number can't be tapped on phones
- Saturday hours wrong on Google
- 2 minutes, every step shown on screen
Names and numbers changed for illustration.
Because showing beats telling.
Any company can say it looks after websites. We'd rather prove it on yours, before you spend anything. The first fix is how we earn the right to suggest anything else.
It also tells you something useful even if you never hear from us again: whether your forms work, whether customers can call you from a phone, and whether Google is telling people the truth about you.
- Written for your business, not a generic score
- Simple words, real screenshots, no jargon
- A person's judgement, not just a scanner
Questions about your first fix.
Something else? Ask in the chat, email hello@penguina.website or WhatsApp us.
Is the first fix really free? Do I need a card?
Yes, it's really free. No card and no sales call. We hope you'll like our work enough to ask about a plan. Either way, you keep the findings, the video and the fix.
What counts as a fix?
One real problem we can fix safely and quickly, usually the one costing you the most enquiries: a form sending to the wrong address, a broken booking button, a phone number that can't be tapped. The other problems we find come with clear steps, so you, or your web person, can fix them.
What if it isn't safe to fix straight away?
Then we don't rush it. We explain the problem step by step, with screenshots and in the video, so you, or your web person, can fix it safely. Nothing on your website changes without your OK.
Do I have to sign up for a plan afterwards?
No. You keep the findings, the fix and the video. If you'd like us to keep watching your website, plans are month to month, from $100. See pricing.
How long does it take?
A real person looks at your website and emails you when they start. How long the first fix takes depends on what we find and whether the fix needs your OK. We'll keep you posted along the way.
Do I need to give you my passwords?
Not to find problems. We look from the outside, like a customer. Some fixes need access, for example to your website or Google listing. If so, we ask first, explain exactly what we'd change, and you decide. Often the safest way is for you to add us as a user, so your own password stays private.
What if my website is in great shape?
Then we'll tell you so, and show you what we checked. That's good news worth having.
Will you change anything without asking?
No. Nothing on your website or listings changes without your OK. We tell you what we'd like to change and why, and only go ahead when you say yes.
I don't have a website yet. Can you still help?
There's no website to check yet, but we can still look at your Google listing and what AI tools say about you. And a starter website is a one-time add-on for exactly this. Just tell us in the chat.
Can ChatGPT or another AI tool fix my website for me?
It can explain what might be wrong and suggest steps. Someone still has to log in, make the change safely, test it on a phone and take responsibility if something breaks. That's what a person does in your first fix.
What do you do with my details?
We use them to send your first fix and reply to you. Read our privacy policy.
Ready? Send us your website in the chat.
A real person looks at it, not just a scanner. No form, no card.