A website everyone can use. Here's where we are.
We aim for penguina.website to meet WCAG 2.2 at level AA, the international standard for accessible websites. This statement explains what we've done, what isn't right yet, and how to tell us if anything gets in your way. We never use accessibility overlay widgets, here or on client sites.
In one sentence: we build penguina.website to be easy to read, easy to use with a keyboard or screen reader, and calm for people sensitive to motion, we aim for WCAG 2.2 AA, and we tell you honestly where we fall short.
What standard are we aiming for?
The Web Content Accessibility Guidelines, known as WCAG, are the international rules for making websites usable by people with disabilities. They are published by the W3C, the body that sets web standards. Version 2.2 became an official W3C standard on 5 October 2023 (W3C, 2023).
WCAG has three levels: A, AA and AAA. Level AA is the one most organisations and laws point to. It covers things like text contrast, keyboard access, clear labels on forms, captions, and not relying on colour alone to explain something.
Who is this for?
Most of the owners we work with are busy, many are over 40, and plenty read our site on a phone in bright daylight between jobs. Accessibility helps all of them, not only people with a disability. It also helps the many people who do have one: people who are blind or have low vision and use screen readers or zoom, people who can't use a mouse, people with tremors, dyslexia or migraines, and people who are colour blind.
Do we claim the site is fully accessible?
No. We say we aim for WCAG 2.2 AA and partly meet it today, because that's the truth. We list the gaps we know about below. We also don't claim the site is "ADA compliant" or any other legal label. Nobody can honestly promise that from a checklist.
Eight things built into every page.
These aren't add-ons. They're part of how the site is built, so every new page gets them too.
Large, readable text
Body text is 19px on computers and 18px on phones, with generous line spacing. Pinch to zoom always works.
High contrast
Near-black text on white and cream: about 18 to 1 for headings and main text, and 9 to 1 or higher for all body text.
Full keyboard access
Every link, button, menu and question opens with the keyboard, with a visible outline showing where you are.
Reduced motion respected
If your device is set to reduce motion, fade-ins and smooth scrolling switch off completely.
Big buttons
Buttons are 48 to 60 pixels tall, so they're easy to tap with a thumb or a shaky hand.
Clear structure
Headings in order, a "skip to content" link, breadcrumbs, and labelled forms that screen readers can follow.
Works without scripts
Every page is plain HTML. If JavaScript fails or is blocked, all the content is still there and readable.
No overlays, no autoplay video
No accessibility widgets, and no videos or sounds that start on their own.
Try it: press Tab
On a computer, press the Tab key on this page. The first thing you'll reach is a "Skip to content" link, then each link and button in order, each one outlined like this:
Most websites still get the basics wrong.
Every year, the non-profit WebAIM runs automated accessibility tests on the home pages of the top one million websites. In 2026, the results got worse again after several years of slow progress.
of home pages had accessibility failures that automated tests can detect
detectable accessibility errors on the average home page
of home pages had text with contrast too low to read comfortably
A widget can't make a website accessible.
Overlay widgets are scripts, often sold with a small accessibility icon, that claim to fix a website automatically. They don't change the underlying page, and people who rely on screen readers often already have their own tools set up the way they like.
The claims have caught regulators' attention. In January 2025 the US Federal Trade Commission ordered accessiBe, a well-known overlay company, to pay $1 million over claims that its AI product could make any website compliant with WCAG (FTC, 2025).
- No overlays on penguina.website
- No overlays on any client site we look after
- Real fixes in the page code, instead
What isn't right yet.
We would rather tell you than have you find out. These are the gaps we know about as of 14 October 2026.
Some illustrated cards are hidden from screen readers
The illustrated cards at the top of many pages are marked as decorative because they repeat the text beside them. A few include small extra details, like dates in the illustrations, that screen reader users won't hear. Nothing you need to make a decision is only in those cards.
Our focus outline could be stronger
The orange outline that shows keyboard focus has a contrast of about 2.9 to 1 against white, just under the 3 to 1 we aim for. It is thick and easy to see, but we plan to darken it.
A moving word on our home page
The home page headline swaps the business type every few seconds. It now has a pause button beside it, and it stays still if your device is set to reduce motion. We still want to test it with screen reader users.
Wide tables on small phones
Some comparison tables are wide. On phones, a few rearrange into stacked cards, and others scroll sideways inside their box.
No outside audit yet
This statement is based on our own review. We haven't yet had an independent audit or testing sessions with disabled users. We'd like to, and we'll update this page when we do.
Other companies' sites
Links to WhatsApp, Google and other services take you to sites we don't control, which may work differently.
If something gets in your way, tell us.
You don't need to know the technical name for the problem. Just describe what happened, in your own words.
Get in touch
Email hello@penguina.website with "Accessibility" in the subject, or message us on WhatsApp. A voice note is fine too.
Whatever is easiest for youTell us what happened
Which page you were on, what you were trying to do, and what got in the way. If you use a screen reader, magnifier or other tool, mentioning it helps.
As much or as little as you likeWe reply
If you need something from the site in another format, like a plain email with the same information, we'll send it.
Soon afterAccessibility fixes for your website.
If your own website has the same problems most sites do, we can fix them properly, in the page itself: photo descriptions, form labels, contrast, headings and keyboard access. It's an add-on to any plan, priced on request after your first fix.
- Real fixes in your site's code, never an overlay
- Each fix listed in your Monday note
- No "ADA compliant" labels, just honest, checkable work
Questions about accessibility.
Something else? Ask in the chat, email hello@penguina.website or WhatsApp us.
Can you make my website ADA compliant?
That's a legal question, and we don't give legal answers. What we can do is find real accessibility problems on your site, fix them in the code, and show you each fix. For legal questions about your obligations, please speak to a lawyer.
Wouldn't an accessibility widget be quicker and cheaper?
Quicker to install, yes. But a widget sits on top of the problems rather than fixing them, and it can get in the way of the tools disabled visitors already use. That's why we never use them.
How do I make text bigger on this site?
On a computer, hold Ctrl (or Cmd on a Mac) and press the plus key. On a phone, pinch with two fingers to zoom. The page will reflow to fit, and nothing is locked to a fixed size.
Can I turn off the animations?
Yes. If you switch on "reduce motion" in your phone or computer's accessibility settings, our fade-in effects and smooth scrolling turn off on every page.
When was this statement last checked?
14 October 2026, by the Penguina team. We'll review it again after any big change to the site, and regularly in between.
Sources for the figures on this page
- W3C, "WCAG 2.2 is a W3C Recommendation", 5 October 2023
- WebAIM, The WebAIM Million, February 2026. Automated tests only find some problems, so the real picture is likely worse
- Consumer Financial Services Law Monitor on the FTC's accessiBe settlement, January 2025
Not sure where to start? Send us your website.
We look at it the way a customer would, find up to 3 real problems, and fix one of them free. No call needed.